MapBusinessOnline Business Listings Search Tools

MapBusinessOnline has offered Business Listings as a location-based data source for sales leads, business data, and industry resource locations for the last four years. We have recently upgraded the database of business listings to include.

  • Access to over 22 million businesses.
  • Email addresses where available.
  • A check box to search by primary NAICS or SIC industry code.

MapBusinessOnline business mapping software provides access to a Business Listings Search Engine whereby the subscription owner can search the business listing database by Industry Code. Industry codes are census-based data assignments known as SIC and NAICS codes.

Access to the Business Listings data is available from the Master Toolbar – under Search Tools, click the Business Yellow Pages icon. But remember, the Master Toolbar Business Listings button searches the entire country. A more streamlined approach is to create a map object – a Circle or Polygon – click the object and choose ‘Business’ from the popup menu.

This map object approach lets you search business listings within just a Circle or Polygon that you create on the map. This dramatically limits the number of business listings, or sales leads pulled.

Searching for business listings by industry using MapBusinessOnline.

Filter Your Search

Searching by Industry and map object limits the geographic scope of your business listing’s search. You can apply additional filters to restrict your scope even more, saving time and reducing some editing effort later in your business listing process.

In Business Listings, the Search function opens to Define Search Criteria. Before digging into Industry searches, I suggest filtering your search by several of the options noted below:

  • Circle or Polygon – As mentioned above, you can search by these map objects.
  • Geography – Search by a ZIP code, City, or State. Or select a group of ZIP codes, Cities, or States.
  • Sales – Search based on the firmographic data of targeted business listings. The search function lets you select revenue levels to limit your search.
  • Employees – Just as above, limit your search returns by organization employee count.
  • Location Type – Limit the number of facility types searched.
  • Uncheck the Contacts Checkbox – Limit your search to only the Primary Contact. This is very important when it comes to limiting searches.

Uncheck the Checkbox labeled ‘Export all Contacts.’

Once again, filtering limits your search returns, saving money and possibly saving time if the industry search you conduct is broad. The Industry search function queries NAICS and SIC codes. Both systems can produce results, but each code system has strengths and weaknesses. After looking up an industry code, click the Right Panel for a count estimate.

I suggest querying to the Count level in both systems to assess the broadest results possible while filtering out based on revenue, geography, or contact to keep quantities reasonable.

 

Business listings in Massachusetts.

Once you are comfortable with the estimated count of records, you can process the query, which will be deducted from your free sample allowance, and apply any balance to an invoice. Once the transaction is complete, those records will appear as dots on your map view and as businesses or contacts with associated data in the Data Window view.

Downloaded business listings are exported as a CSV file. Share the data with your constituencies as a business map visualization or spreadsheet.

Once your business listings are in MapBusinessOnline, you can review the data for inconsistencies and off-base records. The data business isn’t perfect. For example, I will get many locksmith businesses if I upload an industry search for hardware retailers. That’s how locksmith businesses get classified.

To remove locksmiths from your uploaded hardware store data, MapBusinessOnline’s Data Window will let you filter for all businesses in the dataset, including the word ‘Lock’ in the name. You can then remove those records easily by deleting them or use the list with those records filtered off for that operation.

With business listings uploaded to a business map, you are now able to apply map operations to those records:

  • Create a heat map to expose concentrations by area based on firmographic data or just heat map ZIP codes based on the record count of the exported list.
  • Color code the business listings based on included firmographic data.
  • Create optimized vehicle routes using the business listing addresses as stop-off locations.
  • Export the list as sales leads for use within or outside the mapping application.
  • Create detailed competitor maps using business listings to map out competitor locations.

We’re sure you can find even more applications for MapBusinessOnline business listings. Let us know how you use them, and we’ll tell the world about your genius idea.

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The ZIP Code – Your Repository of Business Information

My hometown ZIP code is 01966. Seeing that number brings to mind the town I grew up in on the coast of Massachusetts. I remember standing in line in the town Post Office with my Mom as a little kid. That building had the neatest odor. It smelled like a combination of must and money—Les odeur de government.

I first saw America’s Top Ten most wanted outlaws posted in that Post Office. At the time, I made a mental note, ‘Stay off of the most wanted list.’ That mental note has served me well.

ZIP codes take on a real significance for the average American. ZIP codes represent a familiar area to us, even though that was not the U.S. Post Office’s intent when creating the system. ZIP codes were designed primarily as a delivery mechanism – to help with efficiency.

In business mapping software, ZIP codes take on several key roles:

  • ZIP codes represent boundaries of town and city areas generally associated with Post Office facilities.
  • ZIP code points represent significant mail-stop delivery points, usually big buildings or campus drop-off points. Learn more about point ZIP codes.
  • ZIP codes serve as a geographic platform for representing data – demographic, business, medical, and almost any kind of data associated with a location.

Spatial Searches

Using mapping software, multiple ZIP codes can be banded together as areas of interest through spatial searches. Polygon or Radius lassos gather a group of ZIPs together and set up a section or region of ZIPs for analysis, sales, or franchise territory creation.

Gathered ZIP codes can be viewed as a group, color-coded to reflect demography, or queried to describe the characteristics of an area that might be relevant to a business, cultural, or government topic.

MapBusinessOnline includes a complete set of ZIP code boundary and point ZIP codes for users to query, use as a platform for analysis, or build colorful and informative map projects. Read more about mapping with ZIP codes and how MapBusinessOnline provides a ZIP code boundary map layer.

Here’s a list of everyday ZIP code mapping operations that MapBusinessOnline users most often conduct using the tool:

A ZIP code is a repository of business data waiting to be accessed and organized through business mapping software.

The Power of the ZIP

As you can see, business mapping software provides various ZIP-related solutions the average business person can apply to their map work. Still, I have found the most powerful ZIP code-related capability in MapBusinessOnline to be the ability to pull from many or all of the features together in search of a solution to a business problem.

Market Analysis is a great example. When a business person needs to understand a marketing problem, they must consider various factors (in no particular order).

  • Product features.
  • Customer demand.
  • Product supply and inventory.
  • Google Adwords.
  • Search Engine Optimization and Inbound Marketing.
  • Competitor status.
  • Selling channels.
  • Supply chain.
  • Prospecting & lead generation.
  • Marketing channels.
  • Customer characteristics.
  • Product packaging.
  • Focus groups.
  • Trade shows.
  • Word-of-mouth marketing.
  • Social media marketing.
  • Influencers and industry advocates.
  • Email, phone outreach.
  • Technical Support.
  • The Sales Department.
  • Positioning Statement.

The list goes on. Business Mapping software, through location placement, can bridge and connect many of these marketing factors, creating a full-featured location-based analysis with a visual and data table view of the business at hand.

At this location-based analysis level, the ZIP code rises to the revelatory level in its ability to expose details about the area in question. Demographic data, historical sales data, retail statistics, a plethora of industry facts, and political information lie within the ZIP code’s DNA, all ripe for analysis.

The ZIP code becomes a crucible of data that a savvy marketing tech can penetrate and organize to benefit a business challenge or marketing campaign. The lowly ZIP code allows the map viewer to probe for information about its associated population. Just as the color spectrum of a distant star informs the gazing astronomer of its chemical makeup, the ZIP code shares information that can be useful for market analysis:

  • Voting trends.
  • Population concentrations by age, ethnicity, or income levels.
  • Number of businesses by ZIP code.
  • Marital status and family makeup statistics.
  • Consumer expenditure trends.
  • Expendable income estimates.
  • Insurance statistics.

A ZIP Code contains a wealth of data.

A ZIP code can be viewed as a data repository. Access to ZIP code characteristics through a mapping application provides a window into the nature of an area or population. This spectrum of data becomes invaluable to businesses that cater to the public.

Retailers, rental agencies, service providers, restaurants, franchise businesses, and a host of stores, facilities, and organizations leverage such data for planning purposes, campaign management, and expansion planning using business mapping software.

Sign up for a trial subscription with MapBusinessOnline today and explore the possible data layers available for your ZIP code. Train your personal radio telescope on your most valuable ZIP code to learn what drives your business and will help secure your future.

 

 

 

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How to Generate and Assign Sales Leads

Every business has a sales manager whose job is to grow sales. The challenge of generating the right sales leads is critical to the process of successful sales growth. 

In sourcing those sales leads, matching selected leads with the right target market for your products and services is extremely important. Providing your sales team with well-targeted sales leads keeps your team focused on growing sales, not distracted by leads that go nowhere, wasting time and money. 

Another step in lead sourcing is the distribution of leads across the sales force. Each salesperson must be assigned the correct set of leads, address-matched for their geographic placement, and weighted by sales potential for workload and compensation equity.  

Wouldn’t it be nice to have a sales and marketing tool that offers a reliable source for sales leads, assigns leads to the sales force by territory, and includes the ability to visualize them geographically? If we have piqued your interest, read on. 

Review Your Target Market Requirements 

Let’s imagine you manage sales for an automotive parts wholesaler with a three-warehouse distribution network. You direct a sales team of nine people, each serving an assigned geographic territory based on a 30-minute driving time from their respective warehouse locations. Your target market is Automotive Repair Shops within a 30-minute driving time of each warehouse location. 

Identify Target Markets Using Drive Time Polygons 

Create three 30-minute drive time zones around your warehouse locations using a business mapping tool such as MapBusinessOnline. These drive time zones represent your core market areas. Three of your salespeople are assigned to each target market area. 

Three 30-minute drive time target markets centered around Manchester, NH, Worcester, MA, and Hartford, CT warehouse locations.

Search for Leads 

Search the Business Listings provided within MapBusinessOnline by industry looking for Automotive Repair Shops located within your defined 30-minute driving time polygon.  

Next, further refine your search by limiting the contacts to one primary contact and for automotive shops that generate $250,000 to $1 million in annual sales. Filtering leads helps to limit the number of contact options, saving time and allowing your team to focus on the optimum target customer size or sweet spot.  

Visually review found leads on the map: 

A 30-minute drive time polygon with MapBusinessOnline business listing leads, downloaded by area.

Review lead details in the data view: 

A datasheet table view of business listing leads in MapBusinessOnline.

Assign Leads to the Sales Reps 

As a sales manager, you’ve assigned a set of ZIP codes to each salesperson as their sales territory: 

A typical territory import spreadsheet.

You can then import the sales territory assignment spreadsheet into the map: 

Three ZIP code-based drive times territories created using MapBusinessOnline.

Now you can use the territory map to assign automatically found leads to salespeople within each territory: 

Warehouse 3 market area is divided into three roughly equal ZIP code-based territories.

Territory managers ensure leads are distributed and balanced, with roughly equal workloads and compensation payouts. You can also address the area overlap issue using the sales territory map. 

Share Leads With the Sales Team 

You can share the assigned leads with each salesperson by sending them a CSV file or by providing access to the shared map in MapBusinessOnline. 

Salespeople will manage their days using shared maps in MapBusinessOnline to: 

  • Generate optimized vehicle routes with time window support. 
  • Look up contact information in the lead dataset. 
  • Monitor monthly progress against sales goals based on associated account potential. 
  • Suggest additional leads be included in the dataset based on customer feedback or field observations. 

Conclusion 

Armed with fresh leads, your sales team is ready to reach out to lead contacts, establish appointments, and sell. As you await results and the next steps from your team, you can use the mapping application to explore new market areas for business expansion, analyze competitor positions, and plan for the future. After all, sales growth is always the goal, but at least now you have a process to make sales success the likely outcome. 

Request a MapBusinessOnline lead generation web demo. 

 

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A MapBusinessOnline Workflow for Your Consideration

MapBusinessOnline includes various tools designed to help you develop a business mapping workflow. The critical tools I use when developing business maps are:

  • Map & Data Edit Properties – Use these tools to adjust the look and feel of your map layers. Adjust boundary color and thickness. Adjust fill transparency and color. Labeling options are available here. Learn more.
  • Save Map Button – The Save Button allows you to save a map as a template, preventing accidental overwrites of your work. Territory creators should save map work as a My Template to protect their time investment. The Save function also allows you to open a map you wish to copy and save under another name, saving lots of time.
  • Share Map Button – Here, a user can select to share a map Publicly for view-only situations or Privately for collaborative map editing.
  • Adding Datasets to the Map – Almost all users import location data for use on their business maps. Easily import a spreadsheet of customers or resources and view it on a map to reveal concentrations, gaps, or other business patterns.
  • Color Code Symbols – Adjust symbols, size, and color to highlight concepts critical to your business needs. Learn more.

 

The above business map tools help me get started building a business map.  I can import data, select map layers, adjust transparency, color shade all map layers, and import data based on the map’s purpose and the business ideas that need to be communicated.

My workflow on a new map project goes something like this:

  1. Check for an existing My Map or Map Template approximating my current map project.
  2. Clean up any unnecessary data layers and save the opened My Map or Map Template as a new My Map for your new map project.
  3. Fine-tune your new map. When the map reaches a final stage or at the end of the session, be sure to save it. Click the Save button; MapBusinessOnline does not autosave.
  4. Prepare maps for Sharing or Map Image creation.
    1. Make sure the spelling and grammar are correct.
    2. Avoid map clutter, obnoxious colors, and symbols.
    3. Ask yourself if your business map addresses the primary reasons for creating the map.
  5. Save your map.

Once I have my basic map layout established with some relevant data and map layers added, I always save the map as a My Template map for any significant project to protect it from overwriting. ‘How does overwriting occur?’ you might ask. Good question.

Overwriting Maps

Overwriting means you or somebody acting as you got into your account, accessed your business map, and saved changes you did not approve.

Often, this happens when legitimate subscribers allow others to access their MapBusinessOnline account by sharing credentials. Do not do this. Sharing credentials and editing privileges violates the MapBusinessOnline terms of use and jeopardizes your map integrity.

When we get an email, chat, or phone call stating a map is missing, we know that credentials have been shared. Please seek to understand your business’s mapping requirements and purchase the requisite number of licenses to support that need.

That said, you also might overwrite a map if you neglect to save your map regularly. MapBusinessOnline does not autosave. If you enjoy leaving your computer on at night and haven’t saved your work, there’s a disaster in your future. Save your work.

We have recently added a stop-gap measure to the map-saving process where users logging in to another user’s subscription using shared credentials (don’t do that) will be alerted that overwriting the map version is about to take place.

Reuse from Templates

Templating your maps means you can easily access a protected map and resave the template as another My Map to create new works using an existing map design. I do this often. Templating lets me quickly access color coding and demographic themes for new map work. If you’ve got a map scheme that works effectively, by all means, copy the map for new works.

A repurposed brewery supply franchise map using MapBusinessOnline.

The above map is a template I might reuse to take advantage of:

  • A demographic background theme that I like.
  • Import data already color-coded in a scheme that fits my new project.
  • Territory map work that I can save time by simply copying a map template.

Sometimes, I’ll open a working My Map map and quickly Save it under a new name to generate a new map for a similar business issue. For instance, I often set up a map’s ZIP code layer to reflect a relevant demographic color scheme based on population or income levels. That demographically themed ZIP code layer will likely be helpful with other map concepts.

Generating Map Images

Business map images are great for insertion into presentations or business proposals. Franchise businesses use business maps to define franchisee operating conditions in contracts. Maps help to define complex business issues clearly. Sometimes, a map expresses complexity neatly all by itself. At other times, maps are best used in conjunction with other presentation tools.

The MapBusinessOnline Export Map Image button lets users export maps as KML, Jpeg, or PNG image files.  KML is useful for business map users who have a map application with web posting ability but without the ability to create compelling business maps.  You can create your fancy business map in MapBusinessOnline, export a KML file, and then import that map into Google Maps and many other KML-supporting applications.

Data Enhancements

In addition to importing your own location data into your business map, MapBusinessOnline includes access to Business Listings, demographic, and geographic datasets. For example, you could add critical resource data to your map as business listings color-code ZIP codes based on population or income levels and export an imported data set with additional relevant jurisdiction data such as counties or Census tracts.

Employed Labor Theme & Homeless Beds Heat Map

Take advantage of workflow shortcuts whenever possible to save time and minimize map clutter.

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Gathering & Exporting ZIP Codes by County

Every couple of months, here at Business Mapping Software Central, we get this inquiry via chat or email, “How do I export all of the ZIP codes bounded by a county or a set of counties?”

This is entirely doable in MapBusinessOnline, but it is more complex than simply exporting ZIP codes segmented by territory – which is pretty straightforward and noted below. To Export ZIP Codes by ZIP Code Territory:

  1. In the Data Window, select the ZIP code layer
  2. Click the Export button on the far right of the Data Window Toolbar.
  3. Select the options you prefer for export and click Next.
  4. Save the file.

Exporting ZIP codes by ZIP Territory in MapBusinessOnline.

MapBusinessOnline includes multiple map alignment layers for both map visualizations and territory creation. Map alignment layers in MapBusinessOnline include ZIP codes, city limits, counties, states, MSAs, congressional districts, and Census tracts.

Occasionally, users request the process of exporting ZIP codes by County. It seems appropriate to dedicate a blog to the subject.

Exporting all ZIP codes or a subset of ZIP codes by County is an advanced operation in MapBusinessOnline. This ZIP code mapping process requires several extra steps.

The Down and Dirty Option

If it’s just one County, you can always turn on the ZIP code and County layers, adjust for transparency, and then use a polygon Search Tool to lasso all the ZIP codes. Save the file as a CSV; faster than you can say, ‘Bob’s your uncle,’ you get a list of ZIP codes associated with a county or even a group of counties.

For more complex County pulls, I recommend creating territories out of Counties. You can then export the ZIP codes based on the Territory or Territories.

However, because ZIP codes and Counties do not align perfectly and are a many-to-one data relationship, you must upload our complete numeric Boundary and Point ZIP code dataset. Read more about Point ZIP codes here.

Show Me All My ZIPs by County
In MapBusinessOnline, there is a way to query each territory and generate a list of all ZIP codes – boundary or point-based – within that territory. To accommodate this analysis, we’ve included a dataset of all ZIP codes in the MapBusinessOnline Dataset import process.

  1. First, import that complete ZIP code list. Click the Datasets button – under the Adding to Map section of the Master Toolbar.
  2. In the Select Data dialogue page, choose the Public Data option.
  3. Scroll through the data options to the bottom and select ‘Zip Codes 2023 (Jan)‘ or a more recent version,  then process by hitting Plot. This puts the entire ZIP code list in your map as a point layer. Every ZIP code in the nation is on the map, point, or boundary, represented by a dot. In Map and Data, you can uncheck the ZIP Codes 2023 layer to get all those ZIP code points off the map. Alternatively, you can make the symbols really tiny.
  4. With the County Layer turned on in Map and Data, create a territory or series of territories out of the counties you are interested in searching for ZIP codes.
  5. In the Data Window drop-down, select the imported ZIP code layer – ZIP Codes 2023.map layer. (Do not select the usual ZIP code layer.)
  6. Click the Export button on the far right of the Data Window Toolbar.
  7. Choose to Export Records Only Assigned to a Territory
  8. Click Next to Process the Export and Save your work.

That exported spreadsheet has a list of all the ZIP codes exported and segmented by County Territories. You’re a hero. The crowd goes wild. Your spouse acknowledges your achievement at the Thanksgiving dinner table. (I can dream, can’t I?)

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Adding Relevant Value to Your Territory Map Project

Territory mapping is perhaps MapBusinessOnline’s most popular and powerful feature. Thousands of users apply MapBusinessOnline toward territory creation out of ZIP codes, counties, and other map alignment layers. Territories define areas of accountability and create market analysis zones.

MapBusinessOnline supports territory creation for sales organizations, franchise businesses, and service companies. But once a territory is created, what additional map features can be added to a business map to improve a territory map’s usability and functionality? How can we add value to our territory maps without overwhelming the map viewer?

Simply put, we add map features only to complement and support the map’s purpose. Never add data, map layers, or text that distracts the viewer from the task at hand.

Import Location Data

Customer and prospect data are two valuable location datasets any map user can import to enhance their business territory map. Visualizing customer and prospective customer locations overlaid on a territory map is a robust and informative way to define accountability and reveal an area’s business potential.

Whether your territory maps support sales, franchise business, or service accounts, every business needs to organize its business geography into sections to manage all tasks effectively. Territories divvy the work among a team of salespeople, franchisees, or service techs. Adding customer and prospect address data to the territory map is a no-brainer.

Other location datasets can provide value – consider location data of industry resources or store locations. Just keep the data imports relevant. Read on for more addon layers that benefit territory mapping.

Jurisdiction Geographies

Counties, city limits, and ZIP codes are the most popular map layers for creating MapBusinessOnline territories. But these jurisdictions or administrative geographies are also beneficial as demographic presentation units.

Major urban areas, simply because of their concentration of population, provide territory maps with a way to segment and organize map-based market analysis. MapBusiness Online’s city limits map layer can quickly identify areas of optimum sales potential based on demographic data such as overall population, high-income levels, or population by age group, depending on what categories best fit a product or service’s marketing target.

In this way, city limits are an essential territory map addon for companies selling products nationwide, enabling fast identification of the top ten or twenty urban areas for further study. From that point on, the analysis can get more granular. Further investigation will expose nuances in city limits where New York City boroughs and Los Angeles neighborhoods must be accommodated.

When considering city limits, consider how sprawling the urban area may be. Consider Houston’s sprawl, Dallas and Washington D.C.’s wealthy suburbs,  and how San Francisco and San Hose are two distinct and vibrant market areas in many instances. City limits data can be supplemented with ZIP code analysis around extra large urban areas or areas where product interest runs exceptionally high. Don’t be afraid to drill down into smaller geographies for deeper analysis.

Number of Households by City with Income Over $200,000.

Demographic Mapping

Understanding a geography’s key demographic characteristics helps marketing and salespeople plan campaigns. Some territory maps can benefit from a simple thematic map background based on a key demographic. Population is a popular demographic theme, but variations by ethnicity, age, or gender may be more appropriate depending on the product or services involved.

Thematic maps apply color coding by ZIP codes or counties based on demographic data. Keep those color options simple – perhaps only three shades of blue or red – to make that background easy to understand and allow the viewer’s eyes to focus on critical customer data or other map details pertinent to the map’s purpose. An excellent thematic map background informs without distraction.

Demographic data can also be appended to any map layer and territory labels in MapBusinessOnline. These label addons display within map layer text boxes and provide the map viewer with more information about the demographic character of an area of interest. For example, ZIP code map layers can identify the population of any given ZIP code right beneath the ZIP code label.

Let ZIP Codes inform your map audience.

Extra Map Layers

Territory maps can sometimes benefit from other map layers. MapBusinessOnline provides access to additional geographies, including Census tracts, congressional districts, and Metropolitan Statistical Areas (MSAs).

These extra map layers are located under the Adding to Map section of the Master Toolbar. Here, you will also find the Highway Map Layer. Highways are a nice orienting layer for large regions or whole country maps.

A map viewer may find the appearance of Route 95 helpful while taking in a map presentation of the new area of growth projected by the executive team. Always avoid making your map audience feel lost when viewing a map. The last thing you want during a map presentation is to have someone on the executive team wondering where the hell they are.

Bob’s lost again.

GPS Tracks

Sales territories often encompass a traveling employee’s route area. Route efficiencies are subject to stop-off requirements, scheduled appointments, and emergency dispatches. Still, all repeated routes are subject to review for expense reductions where possible. I am always amazed at the business that supports overlapping traveling employees, crisscrossing each other’s tracks as they go through their daily routes.

MapBusinessOnline supports the import of GPS route files. Any traveling employee can track their travel by uploading a free route tracking app onto their cell phone. These GPS tracks are exportable in CSV or basic spreadsheet format and are easily imported into MapBusinessOnline.

GPS track files, once imported, can be color-shaded and symbolized for optimum display purposes. Multiple CSV file imports can be overlaid on the territory map to analyze travel patterns and coverage areas.

GPS track files are uploaded to a business map for review.

MapBusinessOnline only allows one user-generated route file at a time in the Route Window. The import of GPS track files allows business map users to view multiple tracks and a MapBusinessOnline route all on the same map project. This works well for travel efficiency studies, expense analysis, and territory balancing.

Further map combinations can be achieved using the Microsoft Snippet tool or other screen capture applications. This would be the approach I would take for generating PowerPoint Presentations. For instance, I would use the Snippet tool to:

  • Capture Data Window data views and Map Visualizations at the same time.
  • Overlay additional, non-cartographic imagery on top of a map view.
  • Generate focused zoomed-in area of interest images with no other distractions.

Get creative with your territory map addons to enhance the overall value of your map for your map-viewing audience. Keep your map uncluttered, and your additions focus on the map project’s purpose; your viewers will love you for it, and so will Bob.

Go to Www.MapBusinessOnline.com to learn more.

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MapBusinessOnline Pro – Driving Time & Distance Analysis for Sales & Marketing

MapBusinessOnline Pro offers driving time and distance analysis, providing marketing managers with helpful segmentation options and location-based perspectives. Turn to MapBusinessOnline business mapping software to geographically organize your sales organization.

Savvy retailers and direct mail marketers must maintain a massive customer contact list. Today, a customer list should contain both email and snail mail addresses. And that customer list must be constantly updated to keep up with ever-changing contact info.

Maintenance of the customer email list in all of the companies I’ve worked for falls under the jurisdiction of marketing. But the individual generally in charge of maintaining that customer list is a technical person with a wealth of experience in both technology and marketing.

These direct mail, retail, and email marketing managers understand the critical components and metrics of database management and mass direct mail/email marketing. Salespeople like me would go to Leslie, Tom, Denise, Stacy, Paula, or Hugo and ask questions about:

  • List contact quantities – how many emails have we got?
  • Customer segmentation by customer type, product interest, or purchase history.
  • Open and Bounce back rates for past email campaigns.
  • Delivery metrics for direct mail.
  • Frequency recommendations.
  • A B testing.
  • Subject line options.
  • Offers that worked and offers that didn’t work
  • Calls to Action (CTA’s) that were performed and CTA’s that didn’t work.

The many details must be considered when snail mailing or emailing a customer list is mind-boggling. All of these details impact the success or failure of each marketing campaign.

Email campaigns are dependent upon decent lists. We all in business encounter a daily deluge of prospect list offers from lead generation vendors. It’s almost a joke, except that it overwhelms our inboxes. These list brokers must be ignored to keep your business reputation clean. White Hat businesses follow the rules and maintain proper customer list management protocols with clear opt options for email recipients.

Developing Market Area Profiles Using MapBusinessOnline Pro.

The MapBusinessOnline Advantage

MapBusinessOnline can be used to analyze and segment customer lists for email and direct mail campaigns. MapBusinessOnline Pro provides advanced location-based analysis tools primarily based on driving time and distance calculations.

Driving time and distance queries analyze the physical street network road routes between location points, addresses, or latitude-longitude coordinates. Each set of location points, imported as one or two large datasets, can be compared point-to-point along a road network to calculate and compile the distance between them. These calculations are gathered to provide a mass analysis with exportable query results.

Imagine a marketing contact database of addresses for all USA customers of a retail chain. Total address locations are in the thousands. This list can be easily imported into MapBusinessOnline Pro for map visualizations and analysis.

By comparing the customer list with a list of retail stores in major cities across the USA, the map creator can quickly generate a list of all customers who live within 20 miles (pick a number) of a retail store location. That information can be helpful in several ways:

  • Reduction of marketing costs – Every transaction costs money. Why target customers who drive more than an hour to visit each store? Limit the recipient list to likely visitors and lower costs.
  • More accurate campaign result projections – Find out through surveys and campaign analysis the average drive time tolerance of the customer base. Calculate campaign ROIs based on customer proximity to store locations—estimate which customers are more willing to drive X miles for a storewide sale.
  • Associate marketing messages to customers within a drive time polygon – Connect CTA’s and campaign rewards to those who live within a 30-minute drive time of a store.

Driving time and distance calculations are helpful for various business analyses. A business map can present a set of polygons or circles that indicate a vehicle’s driving time obeying the speed limit to reach an area within X time zone. A 30-minute drive time zone could be shaded as a delivery zone on the map.

A pizza delivery restaurant might use a 30-Minute drive time zone as the primary delivery service requiring no delivery fee. Many MapBusinessOnline clients have established delivery and service zones through concentric circle and drive time segmentation.

VA healthcare insurance benefits are based on driving distances from significant healthcare or hospital providers. Driving times and distances can serve as operative segmentation for services rendered.

Summarize Demographics

Segmenting marketing lists by driving time and distance areas can also help understand and report on the demographic characteristics of an area. Demographic analysis can expose the predominant age, income, or ethnic makeup of an area of interest. Area demographics are essential for expansion and site planning for retailers and other growing businesses.

MapBusinessOnline Pro easily associates or appends imported marketing lists and areas of interest with demography. For example, you could query whether your marketing targets are predominantly older Americans or whether your campaign’s message is landing in the optimum median income zones. Use the Summarize Demographics options under Analysis in MapBusinessOnline Pro to add demographic information to location-based datasets.

Demographic query results can be color-coded to shade an area based on a predominant income level or population by gender. MapBusinessOnline also enables the presentation of area demographic totals through labeling. ZIP codes, counties, states, and territories can display the total population by ethnicity, the number of households headed by a female spouse, or any other of the demographic categories within MapBusinessOnline.

Franchise and sales organization territories rely on MapBusinessOnline Standard territory demographic analysis to balance assigned areas and monitor and share sales results. MapBusinessOnline Pro adds the ability to mass-create territories by drive time area.

Accessing Demographic Data for Franchise Territories using MapBusinessOnline Pro.

Business mapping software bridges the gap between Excel spreadsheets and geographic views of operational areas. Ensure your marketing department has a location-based & demographic edge in the race to manage leads and book sales. Get a subscription for MapBusinessOnline Pro today. Invest in one subscription for each business map editor.

Visit https://www.mapbusinessonline.com/.

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How to Annotate Map Projects Using MapBusinessOnline

A few years ago, I wrote a blog about hiking behind my house in an undeveloped York County, Maine, area. Last week a woman from Limerick, Maine, a town next door to Cornish, found my blog and commented on my explorations of Hosac Mountain. A runner, this young mother of six has been running up the 1324-foot mountain for years. (Elevation estimates vary from map to map.)

My blog used a business mapping software map project to track my routes across the area and collect notes on specific locations and places I’d learned about from other hikers.

Since her outreach, we’ve been sharing hiking adventure stories and map files via email. I’ve updated my Hosac mountain area business map for just that purpose – storing Hosac-related ideas and notes. After every hike, I log into my MapBusinessOnline map, and I update the map with additional annotations and route files.

This is a great way to keep track of a specific geography that interests you. Use MapBusinessOnline as a platform for logging geographic information and notes. The map project becomes a scratch pad for data and can later be turned into a full-fledged business or pleasure map.

Tracking My Hikes

I approach Hosac Mountain from the North as opposed to the video, which approaches from the south, up a tarmac road. My trail follows old skidder/logging trails and mowed pathways for RV’s, horses, and snowmobiles. There’s also about a half mile of bushwhacking.

I use All Trails or Gaiagps.com as route-tracking apps on my cell phone. You could also use a Garmin satellite navigation device to collect route files which are especially helpful in areas with no cellular phone coverage. My mountain obsession happens to have a cell tower on top.

My All Trails tracked route was initiated as I left my house with my dog Skye on Sunday afternoon. All Trails routing is a quick setup, and then everything happens in the background. The biggest challenge with tracking your route is remembering to turn the damn thing off at the end of your hike. I can’t tell you how often I get home, forget, hop in the car, and drive downtown to get pizza, ice cream, or hairspray and ruin my route file.

Skye at the great white wall below Hosac.

To easily import a route into MapBusinessOnline, export the file from All Trails as a CSV file. This is done on the web version from your PC or Laptop easier than from your phone. At least, it was for me. I couldn’t get a route exported from my Samsung cracked-screen cellphone.

Once the file is in CSV format, follow the usual import location data import instructions within MapBusinessOnline. The CSV file is made up of a set of latitude-longitude points. Once imported, it displays as a dense line of dots which you can adjust using the editing capabilities in MapBusinessOnline.

I suggest using a colored circle or dot symbol and adjusting the color scheme for the various hiking dates logged on the map. Consider overlying a text label associated with each hike’s layer using the Draw Tool dropdown to access text boxes located on the Master Toolbar.

 

An All Trails view of my hiking area shows no trails.

The same All Trails area with my hike on logging, skidder, and mowed trails.

Topographic Awareness

All Trails and other mapping apps offer 3D topographic views. Viewing topography can be very helpful to hikers or people who work in the wild. It is very easy to be misled by a paper or online map that doesn’t clarify elevation through contour lines or faux 3D.

Here I am, an alleged mapping expert who once worked for a company that created one of the world’s first 3D mapping software products – DeLorme. And I ignored topography last April when I decided to go way beyond my usual Hosac area and break new ground. New ground for me anyway.

It was a bad decision. I knew where I was, but Skye and I walked 11.5 miles that day. I had to carry her over a few bushwhacking sections. I hadn’t thought enough about the contours of the land. Things got really steep quickly, and the prospect of returning up those hills was not appealing.

But I sallied forth, got a little lost, and eventually got myself to the neighboring Sawyer Mountain, where I could navigate through thick woods back to my home area. I believe if I had considered topography a bit more, I would have limited my excursions that day and been able to stay awake for an episode of Slow Horses that evening.

I will mention that satellite or aerial can help expose non-official trails. If you stare at a sat map long enough, you’ll see the trails, especially if you are familiar with the area. Satellite map backgrounds with or without streets are available in MapBusinessOnline.

My blue route file over the estimated red distance line layer in MapBusinessOnline. I was pretty close!

Annotating the Map

Adding map annotations adds value to the map for map viewers. Annotations in my personal mapping world would include the following:

  • Distance measurement lines – On MapBusinessOnline, under the Drawing Tools section of the Master Toolbar, is the Distance tool. Add lines that represent rough routes and note the mileage presented. Great for ball parking, hiking, and running distances.
  • Circles, polygons, and rectangles – Highlight areas of interest for the map viewer to consider. Search for data within map objects.
  • Text Boxes – Add notes to the map or name trails, roads, or sections. There’s a Map Title option in Map & Data / Map Options. The Save dialogue lets you adjust your map project name that appears along the top border of the map screen.
  • Images & Links – Images can be added to the map via points if they are URL links within a dataset.
  • Route files – Import CSV files and GPX route files for map overlays of hiding and driving routes. Imported CSV files are really just an imported point dataset.

As you can see, a map project can be simply a digital place to jot down notes and save route files. This can be applied to business maps and pleasure maps. Use MapBusinessOnline to store geographic ideas, experiences, and references for a future final map presentation.

In MapBusinessOnline, you can always save a map as a My Template map or another My Map. This is a powerful way to approach future map work because it allows you to use past maps as the basis for future projects.

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Business Mapping Software Improves Awareness of Opportunities & Threats

Businesses are regularly challenged with threats to growth and success. To sustain solid growth, a company must remain aware of the best opportunities and be on the lookout for new opportunities while understanding where the competition is heating up and what elements threaten the sales pipeline.

Business mapping software users apply tools like MapBusinessOnline as a viewing and analysis platform for recognizing and understanding threats and opportunities. MapBusinessOnline is SWOT software – a digital mapping platform used to identify Strengths, Weaknesses, Opportunities, and Threats.

Those New to Business Mapping

For businesses new to business mapping software importing your customer address list into a business map can be an eye-opening experience. Location data imported onto a map provides unique perspectives on business realities.

For example, a customer address list might indicate multiple customers residing on the same street. But a business map view will show that a distinct concentration of customers is located in the same city area. This view will inspire the question, “Who are those customers located there, and  why are they purchasing our product?”

Those concentrated customer locations could be associated with specific demographic ages or certain ethnic groups. Or access to the product at retail may occur within a tolerable 20 minutes drive time of most customer home locations.

A good start for any organization new to business mapping is to gather your customer list and import or plot those data points onto a map of the United States. This is usually the first thing a new MapBusinessOnline customer will do. And it is a solid instinctive first move.

Sit back and look at the imported address data now appearing as dark dots on the map. Overlay ZIP codes and color-code the ZIPs by population or other relevant demographic category. What exactly are you looking for? You should scan for the following:

  • Areas of customer concentration.
  • Customer deserts or populated regions that show no or few customers.
  • Obstacles to trade – mountains, rivers, major highways.
  • High-traffic areas such as major intersections and shopping malls.

When viewing a map overlayed with customers and map layers, let the voices of your clients and employees run through your mind. Cue the dream sequence: ‘Someone mentioned something about the Riverside Mall area being bustling on Wednesdays. Jill showed me a report last month of all the beverage bottling operations north of the city. Rosebud! Rosebud!’ Let those voices and ideas flow through. These opinions and idea nuggets considered while viewing a map of your business could be the start of a marketing plan.

Final retail site selection map using MapBusinessOnline.

Seasoned Business Mappers

Organizations that have been importing location data to view against maps for some time are used to the revelations of business mapping. Over time a business develops an understanding of which business map configurations best reflect the unique aspects of their company’s operations.

Territory maps will become a regularly used tool for the sales team to organize customer interactions and monitor sales growth and progress against goals. These powerful visual and data-driven map visualizations serve as the centerpiece for periodic group meetings where managers and sales teams can develop better approaches to specific customers, share best practices, and discuss the features and benefits of new products. Business maps focus all sales team members on the challenges facing them in the field, with customer locations and color-coded areas of accountability clearly defined as a background to the discussion.

Hierarchical territory map with regions, divisions, and prospects using MapBusinessOnline.

The marketing department will have tapped into the power of data segmentation by map layer. Customers, prospects, and demographic population targets can all be easily organized by Zip code, city limit, or county, providing area targets for marketing campaigns and offering sensible tracking segmentation.

ZIP code maps offer familiar and realistic demographic segments for business map analysis. These marketing map views are especially helpful for retailers, direct mail businesses, and service organizations who need to monitor campaign results, plan around new product releases, and monitor advertising spending.

City-limit map backgrounds provide most retailers and restaurants with a map extent view appropriate for businesses catering to local populations. Driving time and distance calculations can be applied to demographic groups, prospect lists, and imported lists of companies by industry types. Such analysis has revealed the best opportunities for growing sales targeted at specific audiences and provides the basis for further analysis to meet new goals moving forward.

Visualizing the Competitors

Most sales organizations have an awareness of competitive pressures in the marketplace. Simply by collecting the address information associated with each competitor, business maps can offer a location-based illustration of where competitor warehouses, sales offices, and stores are located.

Views of competitive threats to your business growth provide a geographic structure for business risk assessment. This location-based analysis provides proximity awareness of threats to goal achievement.

Let’s imagine you’ve hired a new sales rep. Sure, you meant to provide a week-long training session, but people were on vacation, and you had that tradeshow to exhibit at. So you threw the new guy into the lion’s den on his first day.

Thankfully,  you could share that sales territory map that displayed all the competition carefully labeled and color-coded by company size. The map also includes customers’ sales activity and a few prospective accounts in case he runs into appointment cancellations.

Competitor maps can combine simple plotted address points with associated driving time and distance queries that describe how key customer locations can fall under the influence of a hungry competitor, highlighting a weakness and threat in your area of operation, your sales forecast, and your business plan.

A Competitor Map was created using MapBusinessOnline.

Business Mapping Software compliments your company’s other business software investments each fiscal year. For a modest price in the $500 range, your business maps will further leverage the value of CRM systems, billing services, and forecasting programs.

Take the MapBusinessOnline free 1-Month trial and import some customer data. Then sit back and view the map while thinking about your business and letting all those voices in your head point you in a new direction.

 

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Favorite MapBusinessOnline Capabilities by Industry

MapBusinessOnline has a very horizontal customer application profile. By that, I mean our business mapping software is used by a broad cross-section of industry types. Businesses of all sorts use MapBusinessOnline.

We track certain industries more closely than others, allowing us to investigate our top industries. What do our top industry customers like most about MapBusinessOnline?

Construction & Real Estate

  • Site monitoring – Business maps are an excellent way to organize site work. Overlay resources, site locations, and employee start-0f-day address against a demographic analysis map of your city. Import related subcontractor addresses for progress monitoring.
  • Conduct driving time & distance analysis of construction sites to optimize material delivery schedules and plan around maximum traffic.
  • Demographic maps of site and property locations to assess property values, market prices, and local household income levels by ZIP code or area.

Financial Concerns

  • Demographic analysis maps identify risks associated with real estate and business investments.
  • Loan portfolio maps by area of interest or neighborhood depict the risks associated with loan saturation levels in areas new to development.
  • Banks business analysis – Banks frequently use map visualizations to monitor businesses within a specific radius or driving distance of a local branch. This enables them to keep track of business activities and cross-check borrower business plans.

Employed labor theme by county & Homeless Beds by heat map using MapBusinessOnline.

Franchise Businesses

  • Franchise territoriesFranchisors utilize territory management tools and business mapping software that visualizes franchisee sales potential using demographic and business data, creating franchise maps that define business operation areas.
  • Available or sold – Territory maps can be color-coded (green and red) to indicate which territories are available for sale and which franchise territories are already sold. These maps can be shared via image files or a non-subscribing map viewer app.
  • Franchisee contract documentationBusiness map images provide contractual documentation of areas of responsibility. MapBusinessOnline Data Window tabular data views and spreadsheet exports document sales potential associated with franchise transactions.

Insurance Businesses

  • Exposing Underserved AreasInsurance businesses use imported customer data to build customer maps that reveal underserved areas.
  • Territory Management – The ability to create and manage sales, service, and field technician territories for field claims agents, salespeople, and field investigators.
  • Site Tracking – Creating map visualizations that monitor sites of interest, including visit logs, optimized vehicle routes, and critical information displayed by location using map labels.

Medical Systems

  • Local medical business analysis maps are used to maintain a regional awareness of healthcare systems providers showing which organizations are in and out of the network within a given radius or driving distance.
  • Home Care Clinician Management – Business maps provide field clinician managers with daily visualizations of their regional areas of responsibility. They show patient homes with notes, clinician, aide start-of-shift locations, and medical resources within designated spaces.
  • Health Care System Analysis – Regional or urban area health care coverage maps clarify coverages for crucial client groups and complicated networks. Veteran care, disability services, and other constituent group services are often described and shared through business mapping.

Health Care System analysis map using MapBusinessOnline.com.

Retailers

  • Campaign Tracking – ZIP code and city-limits maps provide an excellent platform for tracking sales campaigns and marketing programs. These would include coupon redemption by store or advertisement tracking.
  • Site Selection – New retail store locations are selected based on the unique criteria of each retail organization and store category. Site selection maps present overlays of various data types that indicate the optimum locations for new stores.
  • Customer Analysis – Retailers like to know their customers well. For complete analysis, map visualizations can provide customer demographic characteristics, driving time tolerances, competing store locations, and additional industry resources.

Sales & Marketing Orgs

  • Create competitor maps highlighting major competitor locations and their proximity to critical accounts.
  • Generate sales territoriesAssign sales accountability to sales representatives. View sales activity by territory—balance territories based on critical business criteria such as sales, population, or median income levels.
  • Track marketing campaigns – Create marketing map visualizations of periodical ad coverages or coupon redemption campaigns by territory, ZIP code, or city limit.

Service Businesses

  • Field Tech Optimized Routing – Create optimized vehicle routes with up to 150 stops, turn-by-turn directions, and mileage and time estimates.
  • Manage Field Service Territories – Create service territories from territory spreadsheets or manual ZIP code lasso selection. Color-code territories and client locations to reflect job status or completion metrics.
  • Service Area Map Visualizations provide the complete picture of a business’s area of operation. Share coverage maps with clients.

Business mapping software provides various features and functions that complement and expand upon typical business software systems. MapBusinessOnline is an affordable and easy-to-use solution for problems you didn’t even know you had.

Go to Www.MapBusinessOnline.com and take our FREE 1-month trial.

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